Excellence. Simply Delivered.


DHL is the world’s leading logistic company has recently partnered with Penguin Pick-Up. Their mission is to connect people and improving their lives.  With 360,000 people in over 220 countries and territories work every day to help cross borders, reach new markets and grow your business. Or just simply send a letter to your loved ones.

DHL customers now have the option to redirect any inbound shipment to select Penguin Pick-Up locations through DHL New delivery tool on Demand Delivery.

Inbound Shipments:

  • Customers will receive an email or SMS notification as soon as their shipment has left the origin country and they are given several delivery options including Signature Release, Vacation Hold, and most relevant, Collect from Service Point.
  •  Once they Collect from Service Point option is selected, customers can choose from their closest Retail location which includes Penguin Pick-Up to hold their shipment.

Inbound Shipments:

  •  Account customers have the ability to drop off outbound shipments with labels at any select Penguin Pick-Up location.
  •  Non-account customers also have the ability make outbound shipments and complete payment directly at locations.

List of Penguin Pick-Up Locations:

Vaughan –  3200 Hwy 7, Vaughan , ON , L4K 5Z5
North York – 1401 Lawrence Avenue W, North York , ON, M6L 1A4
Scarborough – 1900 Eglinton Avenue East, Scarborough, ON, M1L 2L9
Eastern – 629 Eastern Avenue, Toronto, ON, M4M 1E3
Richmond Hill – 31 – 9325 Yonge Street, Richmond Hill ,ON, L4C 0A8
Ottawa Baseline  – 1331 Clyde Avenue, Unit 106, Ottawa, ON, K2C 3G4
Crossroads – 2625E Weston Road, North York, ON, M9N 3X2
Hamilton South  – 653 Upper James St , Hamilton, ON, L9C 5R8
Toronto Cabbage Town – 453 Parliament  St , Toronto, ON, M5A 3A3
Toronto Queens Quay – 228 Queens Quay W, Toronto , ON, M5J 2X1
Toronto Eglinton East  – 120 Eglinton Ave East , Toronto , ON, M49 1A6

For more information, please visit dhl.ca

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