Excellence. Simply Delivered.


DHL is the world’s leading logistic company has recently partnered with Penguin Pick-Up. Their mission is to connect people and improving their lives.  With 360,000 people in over 220 countries and territories work every day to help cross borders, reach new markets and grow your business. Or just simply send a letter to your loved ones.

DHL customers now have the option to redirect any inbound shipment to select Penguin Pick-Up locations through DHL New delivery tool on Demand Delivery.

Inbound Shipments:

  • Customers will receive an email or SMS notification as soon as their shipment has left the origin country and they are given several delivery options including Signature Release, Vacation Hold, and most relevant, Collect from Service Point.
  •  Once they Collect from Service Point option is selected, customers can choose from their closest Retail location which includes Penguin Pick-Up to hold their shipment.

Inbound Shipments:

  •  Account customers have the ability to drop off outbound shipments with labels at any select Penguin Pick-Up location.
  •  Non-account customers also have the ability make outbound shipments and complete payment directly at locations.

List of Penguin Pick-Up Locations:

Vaughan –  3200 Hwy 7, Vaughan , ON , L4K 5Z5
North York – 1401 Lawrence Avenue W, North York , ON, M6L 1A4
Scarborough – 1900 Eglinton Avenue East, Scarborough, ON, M1L 2L9
Eastern – 629 Eastern Avenue, Toronto, ON, M4M 1E3
Richmond Hill – 31 – 9325 Yonge Street, Richmond Hill ,ON, L4C 0A8
Ottawa Baseline  – 1331 Clyde Avenue, Unit 106, Ottawa, ON, K2C 3G4
Crossroads – 2625E Weston Road, North York, ON, M9N 3X2
Hamilton South  – 653 Upper James St , Hamilton, ON, L9C 5R8
Toronto Cabbage Town – 453 Parliament  St , Toronto, ON, M5A 3A3
Toronto Queens Quay – 228 Queens Quay W, Toronto , ON, M5J 2X1
Toronto Eglinton East  – 120 Eglinton Ave East , Toronto , ON, M49 1A6

For more information, please visit dhl.ca

Fresh Prepared Pet Meals


We have recently partnered with Tom&Sawyer, a new option for getting your tasty Fresh Prepared Pet Meals and Treats in various Penguin Pick-Up locations across Ontario.

How does it work?
Well, it is so simple you could teach your dogs and cats how to order themselves!

Step 1: Order dog meals, cat meals, treats and extras (like poop bags) on Tom&SawyerDOGEAT5_.

Step 2: Choose “In-Store Pick Up” as the option during the check out process and the date you would like to get your order (orders can be ready for pick up 2 days after order date, some locations receive orders only once per week).

Step 3: In the notes section at checkout, type in the complete address of your preferred Penguin Pick Up (or UPS Store with Penguin Pick Up located inside).

Step 4: Complete your transaction and you will be notified when your order is ready for pick up!


Shop at Tom&Sawyer.com




Ship to Penguin Pick-Up


Penguin Pick-Up  and Wine Online have partnered to offer you convenient locations to pick up your favourite wines.    Penguin Pick-Up is a Free, convenient and secure “One-Stop Pick-Up” service for all your online purchases, including groceries and dry cleaning services.

Now you can order quality wines online, and pick up from the nearest Penguin Pick-Up location to you. There is no added cost and free shipping on orders of 12 bottles or more!

How it works:

1. Shop on Wineonline.ca

2. Purchase from their selection of red or white wines

3. At check out, select “Ship to Penguin Pick-Up Location”

4. From the pop-up menu type the postal code of the closest Penguin Pick-Up location to you.

5. Place your order and you’re done!

6.  You will receive an email notification when your order has arrived at the selected Penguin Pick-Up location.

Shop the best wines from the world’s greatest regions.


Picking up your package  – To pick up your purchase, simply drive up to the selected Penguin Pick-Up location and present your I.D with your order confirmation to our staff.  Once I.D has been confirmed, our staff will gladly bring your package to your car, now that’s convenient!

Our Penguin Pick-Up – UPS Store locations offer walk-in service only,  providing you with a easy and fast pick up solution.

Hours of Operation:

Penguin Pick-Up Locations:

Monday – Friday: 7a.m – 9p.m     Saturday: 10a.m – 6p.m     Sunday: 12p.m – 6p.m

*Please contact The UPS Store to confirm hours.

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