Excellence. Simply Delivered.


DHL is the world’s leading logistic company has recently partnered with Penguin Pick-Up. Their mission is to connect people and improving their lives.  With 360,000 people in over 220 countries and territories work every day to help cross borders, reach new markets and grow your business. Or just simply send a letter to your loved ones.

DHL customers now have the option to redirect any inbound shipment to select Penguin Pick-Up locations through DHL New delivery tool on Demand Delivery.

Inbound Shipments:

  • Customers will receive an email or SMS notification as soon as their shipment has left the origin country and they are given several delivery options including Signature Release, Vacation Hold, and most relevant, Collect from Service Point.
  •  Once they Collect from Service Point option is selected, customers can choose from their closest Retail location which includes Penguin Pick-Up to hold their shipment.

Inbound Shipments:

  •  Account customers have the ability to drop off outbound shipments with labels at any select Penguin Pick-Up location.
  •  Non-account customers also have the ability make outbound shipments and complete payment directly at locations.

List of Penguin Pick-Up Locations:

Vaughan –  3200 Hwy 7, Vaughan , ON , L4K 5Z5
North York – 1401 Lawrence Avenue W, North York , ON, M6L 1A4
Scarborough – 1900 Eglinton Avenue East, Scarborough, ON, M1L 2L9
Eastern – 629 Eastern Avenue, Toronto, ON, M4M 1E3
Richmond Hill – 31 – 9325 Yonge Street, Richmond Hill ,ON, L4C 0A8
Ottawa Baseline  – 1331 Clyde Avenue, Unit 106, Ottawa, ON, K2C 3G4
Crossroads – 2625E Weston Road, North York, ON, M9N 3X2
Hamilton South  – 653 Upper James St , Hamilton, ON, L9C 5R8
Toronto Cabbage Town – 453 Parliament  St , Toronto, ON, M5A 3A3
Toronto Queens Quay – 228 Queens Quay W, Toronto , ON, M5J 2X1
Toronto Eglinton East  – 120 Eglinton Ave East , Toronto , ON, M49 1A6

For more information, please visit dhl.ca

Fresh Prepared Pet Meals


We have recently partnered with Tom&Sawyer, a new option for getting your tasty Fresh Prepared Pet Meals and Treats in various Penguin Pick-Up locations across Ontario.

How does it work?
Well, it is so simple you could teach your dogs and cats how to order themselves!

Step 1: Order dog meals, cat meals, treats and extras (like poop bags) on Tom&SawyerDOGEAT5_.

Step 2: Choose “In-Store Pick Up” as the option during the check out process and the date you would like to get your order (orders can be ready for pick up 2 days after order date, some locations receive orders only once per week).

Step 3: In the notes section at checkout, type in the complete address of your preferred Penguin Pick Up (or UPS Store with Penguin Pick Up located inside).

Step 4: Complete your transaction and you will be notified when your order is ready for pick up!


Shop at Tom&Sawyer.com




Are you a CAA Rewards® Member?


Penguin Fresh and CAA Rewards has come together to offer you great savings.  With a CAA  Membership, you get access to a complete package of  great services & products.

Now all CAA Members in South Central Ontario will be able to receive 10% discount off of sale and regular priced merchandise on Penguin Fresh.   A valid CAA Membership is required to qualify for the discount.  Just enter your CAA Membership number, once verified you will be able shop from Penguin Fresh huge selection of fresh quality products.

All Penguin Fresh items are available for pick-up the next business day. If you place an order before midnight on weekdays, your groceries will be received the next business day after 4 p.m., excluding statutory holidays. Orders placed on Friday through to Sunday at 12 a.m. will receive their groceries Monday after 4 p.m.

To access the  CAA Rewards page,  go to PenguinFresh.com and click on Partnerships.


Discount applies to sale and regular priced merchandise purchased from Penguin Fresh, prior to taxes and any extra delivery fees, service charges and excludes alcoholic beverages.
Free shipping to Penguin Pick-Up Locations or $6 for Home Delivery to select postal codes.  Click here for more information.

®CAA trademarks owned by, and use is authorized by, the Canadian Automobile Association.



Ship to Penguin Pick-Up


Penguin Pick-Up  and Wine Online have partnered to offer you convenient locations to pick up your favourite wines.    Penguin Pick-Up is a Free, convenient and secure “One-Stop Pick-Up” service for all your online purchases, including groceries and dry cleaning services.

Now you can order quality wines online, and pick up from the nearest Penguin Pick-Up location to you. There is no added cost and free shipping on orders of 12 bottles or more!

How it works:

1. Shop on Wineonline.ca

2. Purchase from their selection of red or white wines

3. At check out, select “Ship to Penguin Pick-Up Location”

4. From the pop-up menu type the postal code of the closest Penguin Pick-Up location to you.

5. Place your order and you’re done!

6.  You will receive an email notification when your order has arrived at the selected Penguin Pick-Up location.

Shop the best wines from the world’s greatest regions.


Picking up your package  – To pick up your purchase, simply drive up to the selected Penguin Pick-Up location and present your I.D with your order confirmation to our staff.  Once I.D has been confirmed, our staff will gladly bring your package to your car, now that’s convenient!

Our Penguin Pick-Up – UPS Store locations offer walk-in service only,  providing you with a easy and fast pick up solution.

Hours of Operation:

Penguin Pick-Up Locations:

Monday – Friday: 7a.m – 9p.m     Saturday: 10a.m – 6p.m     Sunday: 12p.m – 6p.m

*Please contact The UPS Store to confirm hours.

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Shop on Walmart.ca & Pick Up at Penguin Pick-Up


Penguin Pick-Up is now working with Walmart Grocery to bring affordable, fresh groceries to the people living in the downtown core.  With 4 convenient  Penguin Pick-Up locations  to choose from, shop on Walmart.ca and pick up at the location near you.

Why use Walmart.ca Pick up for Groceries?                                                                              Shop 24/7 for your weekly groceries on Walmart.ca or the Walmart mobile app & pick up at the nearest Penguin Pick-up near you.

Freshness Guaranteed                                                                                                                 Walmart have trained their associates to pick the freshest products to meet you expectations.

Low prices every day                                                                                                                         Same low prices as in their stores plus Admatch of prices advertised by any competitors* *see Walmart.ca/en/help/products/pricing for more details

Leslieville  Harbourfront

Penguin Pick-Up

629 Eastern Avenue

Toronto, ON

M4M 1E3                                      

 Penguin Pick-Up – The UPS Store

264 Queens Quay W

Toronto, ON

M5J 1B5

Yorkville Yonge & Eglinton

Penguin Pick-Up – The UPS Store

110 Cumberland St Lower Level,

Toronto, ON

M5R 3V5

Penguin Pick-Up – The UPS Store

6 Bellsize Drive

Toronto, ON

M4S 1L4

Sign up for Free on PenguinPickup.com 

5 Things to do in Toronto

On a gorgeous day, nobody wants to be inside. The good thing is that there is always something to do in Toronto! Whether you catch a Jays game, or take a walk on Queen Street West, there is so much to see, and so much to experience. Penguin Pick-Up recognizes that although we all have busy schedules, family is important. Without further ado, here are 5 very different things you can experience with your children!

1. Toronto Island Park

To get there, you must first take a ferry. The ride is only about 5 minutes long, with a beautiful skyline view of the city. Once you’re there, you can grab a bite to eat, the kids can play in the park, and you can enjoy a wonderful afternoon outdoors. There is even a water park in Centre Ville that your kids can enjoy on a hot summer day. You may relax and soak up the sun or your family can ride/walk the many trails (the ferry allows bikes).

2. Mac and Cheese Festival

Cheesy-gooey goodness! This event will be taking place from June 5th– June 7th held in the Liberty Market. The fact that you have the option to go 3 times, on 3 separate days alone, is exciting! Admission is free, and the food will be accompanied with live music, and other entertainment as well. To name a few, vendors will include Locus 144, Burrito Burrito, Cheesewerks and Art of Food. Thankfully, there will be a variety of craft brewers present to fill all of your ale needs. Mac and Cheese has always been a classic comfort food choice and they are reinventing it for you and your family to enjoy!

3. Toronto International Circus Festival

This too is a 3 day festival and it happens to fall on the long weekend (May 16th – May 18th) if you’re not already going anywhere North, South, East or West! HarbourKIDS will be hosting this festival at the Harbourfront Centre and just like our comfort food festival, will be FREE! Featured will be acrobats, daredevils, buskers and more. Typically, this event is great for children under 12.

The Toronto International Circus Festival’s website can provide you with the full schedule.

4. Solar Observing

Once a month from February until December you and your children can safely observe the sun through specially filtered telescopes. Like visiting Toronto Island park, this event is weather permitting. In the event of cloud cover, the program is rescheduled to the following Saturday. Sessions are hosted by the Ontario Science Centre  are between 10 a.m. and 12 p.m., and gives your kids the opportunity to learn about the closest star to the earth. The program will cost $13-$16 per child, and $22 per adult.

5. The Junction Summer Solstice Festival

This is the first summer festival of the year and it is dedicated to celebrating the longest day of the year – June 20th 2015. The festival will take place from Noon until midnight with free admission. You can expect family friendly shows and workshops that exemplify DIY culture, design, music and art. The Junction is an area that has a passion for a healthy lifestyle, and a love for fresh food. Therefore, there will be a green-powered Ferris Wheel too! If you happen to have the evening to yourself without the kids, you will be able to enjoy the lively nightlife magic of West Toronto.

Make sure to mark your calendar for some of the events listed above. It can be a great summer with many “firsts”. There doesn’t have to be a first for everything, but doing things you’ve never done before can be a great way to spice up your family life! You’re welcome!


The Penguin Pick-Up Team